Lightning Summit 2021

Customer Data Experience Management - Wolfgang Strassburger

February 02, 2021 AI, Data, Lightning Summit 2021
Patsy November 26, 2021 08:58 PM Delete

Customer experience management (CEM) is the process of managing customer interactions at all physical and digital touchpoints in order to provide tailored experiences that promote brand loyalty and revenue. Similarly to how unniedoll and android games on PC have grown in popularity.

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